Privacy Policy

Last updated May 16, 2026  •  Never Miss Leads, LLC

This Privacy Notice for Never Miss Leads ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share your personal information when you use our services, including when you visit our website at https://nevermissleadsnow.com or use our AI-powered virtual receptionist service.

Questions or concerns? Contact us at eric@nevermissleadsnow.com.

1. What Information Do We Collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services. The personal information we collect may include:

• Names
• Phone numbers
• Email addresses
• Mailing addresses
• Billing addresses

Sensitive information. We do not process sensitive information.

Payment data. All payment data is handled and stored by Stripe. You may find their privacy notice at https://stripe.com/privacy.

Information collected from other sources

We may collect limited data from public databases, marketing partners, and other outside sources, including publicly available contractor business information from sources such as Yelp and Angi.

Audio recordings

Our AI-powered virtual receptionist service records phone calls for quality assurance, lead capture, and service delivery purposes. Call recordings are retained for one year.

2. How Do We Process Your Information?

We process your personal information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law. Specifically:

• To deliver and facilitate delivery of services to you
• To respond to inquiries and offer support
• To send administrative information
• To fulfill and manage orders and subscriptions
• To protect our services
• To evaluate and improve our services
• To send marketing and promotional communications (with your consent)
• To comply with legal obligations

3. When Do We Share Your Information?

We may share information with the following third-party service providers:

• Vapi — AI voice processing
• Telnyx — SMS messaging
• Airtable — Data storage
• Stripe — Payment processing
• Make.com — Automation processing
• OpenAI — AI language processing

We do not sell or share your personal information to third parties for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other use case categories exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties.

4. Artificial Intelligence Products

We offer AI-powered products including our virtual receptionist service. We provide these AI products through third-party service providers, including OpenAI. Your input, output, and personal information may be shared with and processed by these AI service providers.

To opt out of AI processing, contact us at eric@nevermissleadsnow.com.

5. How Long Do We Keep Your Information?

• Customer data — as long as you are an active client plus 2 years after cancellation
• Call recordings — 1 year
• Payment records — 7 years (required for tax purposes)

6. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet can be guaranteed to be 100% secure.

7. Do We Collect Information From Minors?

We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the services, you represent that you are at least 18 years old.

8. What Are Your Privacy Rights?

Depending on your location, you may have the right to:

• Request access to your personal data
• Correct inaccuracies in your personal data
• Request deletion of your personal data
• Withdraw consent to our processing of your personal information
• Opt out of marketing communications by replying STOP to any SMS

To exercise these rights, email us at eric@nevermissleadsnow.com.

9. SMS Text Messaging

By providing your phone number, you consent to receive SMS messages from NeverMissLeadsNow including service notifications, demo links, and marketing communications. Reply STOP to opt out at any time. Message and data rates may apply.

10. Do We Make Updates to This Notice?

Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated date at the top of this notice.

11. How Can You Contact Us?

Never Miss Leads, LLC
9169 W State St PMB 2060
Garden City, ID 83714
United States
eric@nevermissleadsnow.com