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Terms & Conditions

Last updated May 18, 2026 • Never Miss Leads, LLC

Agreement To Our Legal Terms

We are Never Miss Leads, LLC ("Company," "we," "us," "our"), a company registered in Idaho, United States, with our registered address at 9169 W State St PMB 2060, Garden City, ID 83714.

We operate the website https://nevermissleadsnow.com and related AI-powered virtual receptionist services for home service contractors.

You can contact us by email at eric@nevermissleadsnow.com.

These Legal Terms constitute a legally binding agreement between you and Never Miss Leads, LLC. By accessing the Services, you agree to be bound by all of these Legal Terms. IF YOU DO NOT AGREE, DISCONTINUE USE IMMEDIATELY.

1. Our Services

NeverMissLeadsNow provides an AI-powered virtual receptionist service for home service contractors. The service answers missed calls, qualifies leads, captures customer information, and sends SMS notifications to business owners. The service operates 24/7 and is accessed via phone call forwarding and a web-based demonstration interface.

2. Intellectual Property Rights

We are the owner or licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, and graphics. Our Content and Marks are provided "AS IS" for your personal, non-commercial use or internal business purpose only.

3. User Representations

By using the Services, you represent and warrant that: (1) you have the legal capacity and agree to comply with these Legal Terms; (2) you are not a minor; (3) you will not use the Services for any illegal or unauthorized purpose; and (4) your use will not violate any applicable law or regulation.

4. Purchases and Payment

We accept Visa, Mastercard, American Express, and Discover via Stripe. All payments are in US dollars. You agree to provide current, complete, and accurate payment information. We reserve the right to correct any pricing errors and to refuse any order.

5. Free Trial

We offer a 7-day free trial to new users. Your account will be charged according to your chosen subscription plan after the free trial period unless you cancel before the end of the trial. To avoid charges, you must cancel your subscription before the free trial ends.

6. Cancellation

You can cancel your subscription at any time by contacting us at eric@nevermissleadsnow.com. Your cancellation will take effect at the end of the current paid term. If you are unsatisfied with our Services, please contact us — we may offer a reduced rate subscription to retain your business.

7. Prohibited Activities

You agree not to:

8. SMS Text Messaging

Opting In

By providing your phone number and using our Services, you consent to receive SMS text messages from Never Miss Leads, LLC including service notifications, appointment confirmations, demo links, and marketing communications.

Opting Out

You can opt out at any time by replying STOP to any message. To re-enable SMS messages, reply START.

No Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Message and Data Rates

Message and data rates may apply. Neither Never Miss Leads, LLC nor the carriers are liable for delayed or undelivered messages.

9. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy at nevermissleadsnow.com/privacy-policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.

10. Term and Termination

These Legal Terms shall remain in full force and effect while you use the Services. We reserve the right to deny access to and use of the Services to any person for any reason, including breach of these Legal Terms. If we terminate your account, you are prohibited from registering a new account.

11. Dispute Resolution

Informal Negotiations

The parties agree to first attempt to negotiate any dispute informally for at least thirty (30) days before initiating arbitration.

Binding Arbitration

Any dispute arising out of these Legal Terms shall be resolved by the American Arbitration Association (AAA) under the Commercial Arbitration Rules. The seat of arbitration shall be Idaho, United States.

No Class Actions

All disputes shall be limited to the individual parties. No arbitration may be joined with any other proceeding or brought on a class-action basis.

12. Disclaimer

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

13. Limitations of Liability

IN NO EVENT WILL WE BE LIABLE TO YOU FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES. OUR LIABILITY TO YOU FOR ANY CAUSE WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.

14. Indemnification

You agree to defend, indemnify, and hold us harmless from and against any loss, damage, liability, claim, or demand arising out of your use of the Services, your breach of these Legal Terms, or your violation of the rights of any third party.

15. Miscellaneous

These Legal Terms constitute the entire agreement between you and us. Our failure to enforce any right shall not operate as a waiver. If any provision is determined to be unlawful or unenforceable, the remaining provisions remain in full effect.

16. Contact Us

Never Miss Leads, LLC
9169 W State St PMB 2060
Garden City, ID 83714
United States
eric@nevermissleadsnow.com